FREQUENTLY ASKED QUESTION
Questions & Answers
Via telephone, emailing us or preferably through our ‘Instant Online’ booking system or Through Our Live chat Platform.
You will receive a welcome email containing all booking and transfer details. You will automatically receive an ‘LT Journey Acknowledgement’ email for the journey(s) you have made.
Your Sales receipt will automatically be sent to you after making the booking. if this is payed online Cash Journey The driver will provide a receipt at the time of each Journey Taking place.
The pick up instructions will be contained in the ‘Journey Details’ email.
Yes! the driver will park his vehicle and meet you with a name board in the appropriate place i.e an Arrivals Hall For Heathrow T245 Costa coffee International Arrivals Heathrow T3 by Whsmith Gatwick Airport Costa coffee North and South Terminal City Airport Costa coffee All other location of pick up will be advised at the time of collection we shall Text all customer for airport collection with the driver details at the time of pick up
No, we will track your plane’s progress when it is in the air Send the driver at the collection point at the pick up time requested when make your booking reservation
Yes, We are fully licensed. All our vehicles are also insured.
Send us an email enter all the details you do have and we will try and find the postcode and email you back a quotation as soon as possible.
Please call or email us and we will deal with your booking as quickly as possible. chat to us live on our live chat on the site
Yes, as all bookings are pre booked we can provide a 24hr service for an Instant Booking Request please call us on the phone Number on the site.
No UK Airport Taxi Transfers has a strict non smoking policy in all their vehicles.
All Our Executive Car Booking Include a Free Bottle of water and in Car Wifi as well. Extra Charges apply for this type of car Request.
Peak Rate Apply for all quoted Journey’s online by phone or email Between 23:00 pm to 05:59 am
Extra Rate Apply for Bigger Car Types and are quoted for online booking request and phone booking and email booking
Please be Advised Extra Rate apply on all booking request during bank Holiday and Christmas Periods. and will be quoted on our instant online booking system
Please see link attached for the regulation on taxi and minicabs please be advised we don’t provide child seat for any booking but are more than happy to keep your seat as long as the is a return airport journey booked please see link below what you can copy and paste in your browser. These are all the regulation of the current child seat legislation in England for taxi and minicabs https://www.gov.uk/child-car-seats-the-rules/when-a-child-can-travel-without-a-car-seat